About BitOasis: who runs it, who licenses it and who owns it
BitOasis is a UAE virtual asset platform founded in 2015. It is operated by BitOasis Technologies FZE, a Dubai Silicon Oasis company licensed by VARA for Broker-Dealer Services (VASP Licence reference VL/2024/11/001, status Active on the public register). The company is wholly owned by BO Technologies Ltd and, through it, by DCX Global Limited.
Risk warning. Virtual Assets may lose their value in full or in part, and are subject to extreme volatility. The owner and/or investor in the Virtual Asset can lose all the money or other value they invest, and does not benefit from any form of financial protection. Read the full risk disclosure statement.
Last reviewed by the Head of Compliance. BitOasis documents read on , VARA register on .
BitOasis at a glance
What is BitOasis? It is a platform where UAE residents buy, sell and trade digital assets with dirhams. In licence terms it is a broker-dealer: it takes your order and routes it to liquidity providers.
The home page of BitOasis shows the services. The page on buying Bitcoin with AED has the fees and limits for one of them, and BitOasis Learn has the guides.
This page prints no customer count and no trading volume. The customer figures on the live site differ from page to page, and its only volume figure dates from 2021.
- Founded
- 2015, with headquarters in the UAE. Source: BitOasis About page.
- Operating entity
- BitOasis Technologies FZE, a company in Dubai Silicon Oasis.
- Regulator and licence
- Licensed by the Dubai Virtual Assets Regulatory Authority (VARA) for Broker-Dealer Services, VASP Licence reference VL/2024/11/001.
- Services
- BitOasis Lite, BitOasis Pro, OTC trading, an API, and apps for iOS and Android.
- Custody provider
- BitGo. Source: BitOasis Terms of Service.
- Support
- Live chat, [email protected] and the help centre at support.bitoasis.net.
Legal entity and licence
One company runs BitOasis in the UAE and holds its licence. Every line below comes from the VARA public register or from a BitOasis legal document, and you can check it there.
| Legal entity | BitOasis Technologies FZE |
|---|---|
| Jurisdiction and company number | Dubai Silicon Oasis, Dubai, UAE. DIEZA licence no. 1462 Formed under the Dubai Integrated Economic Zones Authority (DIEZA). The Terms of Service call 1462 a licence number and the Privacy Policy calls it a company number. |
| Registered address | G-D, Flex, G078/G001F, Dubai Silicon Oasis, Dubai, UAE As shown on the VARA register. The Privacy Policy gives the same units in another form (DSO-THUB-G-D-FLEX-G001F and DSO-THUB-G-D-FLEX-G078). The Terms of Service give DSO-DDP, A4, 304-308, Dubai Silicon Oasis. |
| Regulator | Dubai Virtual Assets Regulatory Authority (VARA) |
| Licence type and reference | VASP Licence reference VL/2024/11/001 |
| Licensed activity | Broker-Dealer Services |
| Date issued | Register field “Licence Issued”. The BitOasis About page gives 9 December 2024. |
| Permitted client classes | Institutional Investors, Qualified Investors and Retail Investors |
| Status | Active |
| CMA Registration Number | CMA-VASP-0100000-0021 A field on the VARA register entry. The entry does not say what this number covers. |
| goAML reporting entity | Since September 2021 BitOasis says it is a Reporting Entity on the UAE Financial Intelligence Unit goAML platform. goAML is for reporting suspicious transactions. It is not a licence. Source: BitOasis About page. |
| Register entry | BitOasis Technologies FZE on the VARA public register |
| Last verified |
VARA register read on . BitOasis Terms of Service, Privacy Policy and About page read on .
The licence covers Broker-Dealer Services. Exchange Services and Custody Services are separate VARA activities and are not on it. Custody is provided through BitGo. The page with the licence and regulatory disclosures sets out what the licence covers and what it does not.
What you can check about BitOasis yourself
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The operating company is on the VARA public register
The register lists BitOasis Technologies FZE with the reference VL/2024/11/001 and the status Active. Open the entry from the table above and compare the name and the reference with the footer of this page.
Activeregister status on 11 October 2026
-
It has reported to the UAE Financial Intelligence Unit since 2021
BitOasis says it became a Reporting Entity on the goAML platform in September 2021. Firms use goAML to report suspicious transactions.
2021goAML reporting entity since September
-
It publishes its owners and eleven policies
The Terms of Service name the two companies above BitOasis Technologies FZE. The Legal and Compliance hub lists eleven policy documents. Both are set out further down this page.
11policy documents on the hub
The steps for looking up any firm are in the guide on how to check a VARA licence on the public register. A licence does not protect you against a fall in prices, and no financial protection scheme stands behind a BitOasis account. For custody and account protection, read how BitOasis holds client assets.
Licensing timeline
BitOasis is established, with headquarters in the UAE.
Registered as a Reporting Entity on the UAE Financial Intelligence Unit goAML platform.
Operational approval from VARA.
MVP Operational License from VARA for broker-dealer and wallet services to qualified retail investors.
Full VASP Licence issued, according to the VARA register. The BitOasis About page gives 9 December 2024.
Sources: BitOasis About page, read 6 October 2026; VARA public register, read 11 October 2026.
One live document is out of date
The Risk Disclosure Statement on the live site still describes a provisional operating permit from VARA. Its record was last modified on 13 August 2025. The live footer, the About page and the VARA register all show the full VASP Licence.
The statement should be corrected before this page goes live. Until then, go by the register entry for the licence status, and read the risk disclosure on this site for the risks themselves.
Ownership and group
BitOasis Technologies FZE is wholly owned by BO Technologies Ltd, a British Virgin Islands company (company number 1897731). BO Technologies Ltd is wholly owned by DCX Global Limited, a Mauritius company and the holding company of the DCX Group. Both statements come from the BitOasis Terms of Service.
The llms.txt file on bitoasis.net describes BitOasis as a CoinDCX group company. This page prints no date and no terms for the acquisition, because no BitOasis document read for it states them.
The VARA licence is held by the Dubai company, BitOasis Technologies FZE, not by either parent company.
Sources: BitOasis Terms of Service and llms.txt, read 6 October 2026.
The chain, from the holding company down to the licensed company
DCX Global Limited
Mauritius. Holding company of the DCX Group.
BO Technologies Ltd
British Virgin Islands, company number 1897731. Wholly owned by DCX Global Limited.
BitOasis Technologies FZE
Dubai Silicon Oasis, UAE. Wholly owned by BO Technologies Ltd. Holds the VARA licence.
Leadership and responsible individuals
The live BitOasis leadership page discloses the firm's responsible individuals under the VARA rulebooks. Its record was last modified on 8 September 2025, so the people in each role need to be confirmed before a name is printed here.
The same page states, as of November 2024, that no senior manager or board member has been prosecuted.
This page lists roles only. No names, photographs or biographies have been written for it.
- Chief Executive Officer
- Name to be confirmed A responsible individual on the live leadership page.
- Head of Compliance and Money Laundering Reporting Officer
- Name to be confirmed The complaints procedure gives a Compliance Officer the final response to a complaint. Exact title to be confirmed.
- Director of Information Security
- Name to be confirmed A responsible individual on the live leadership page.
- Head of Customer Support
- Name to be confirmed Exact title to be confirmed.
How BitOasis makes money
BitOasis charges customers in four places: trading on Pro, card payments, AED withdrawals and sending crypto out. Two things carry a 0% fee.
| What you do | What BitOasis charges |
|---|---|
| Trade crypto-to-AED pairs on Pro | 0.38% maker / 0.58% taker |
| Trade crypto-to-crypto pairs on Pro | 0.10% maker / 0.18% taker |
| Pay by card | from 3.99% |
| Withdraw AED to your bank | 25 AED up to 25,000 AED, 65 AED above |
| Send crypto out | a network fee per asset, for example 0.0005 BTC |
| Trade on Lite | 0% trading fee |
| Add AED by bank transfer | 0% |
Read from the BitOasis fee pages on . Last reviewed .
On Lite the trading fee is 0%, but the price you see is a quote, and the spread inside that quote is not published. No revenue breakdown is in the documents read for this page, so the table shows charges, not income.
Under its Terms, BitOasis and DCX Group companies do no proprietary trading: 100% of client spot orders are routed to liquidity providers. Every tier and every network fee is in the BitOasis fee schedule.
Security and assurance in brief
- Custody through BitGo
- The Terms name three BitGo entities for wallet and custody services: BitGo Custody MENA FZE, BitGo Trust and BitGo Inc. Source: BitOasis Terms of Service, read 6 October 2026.
- Segregated wallets
- Client virtual assets are kept in segregated wallets, apart from company funds. Source: BitOasis Terms of Service, read 6 October 2026.
- Cold storage
- A majority of users' crypto is held offline, BitOasis says. No percentage is given. Source: BitOasis Security page, read 6 October 2026.
- Sign-in protection
- Multi-factor authentication by biometrics, email, SMS or a time-based one-time password. Source: BitOasis Security page, read 6 October 2026.
- Bug bounty
- A bug bounty programme is hosted on YesWeHack. Source: link on the BitOasis home page, read 6 October 2026.
ClaimProof of reserves, insurance cover, a SOC 2 report and an ISO 27001 certificate. None was found on the pages sampled.
SourceNot published
Read on
None of these facts removes the risk of loss. The security page looks at whether BitOasis is legit: custody and security facts, with a source and a date for each one.
Governance and policies
BitOasis publishes eleven policy documents on its Legal and Compliance hub. Four of them are summarised on pages of this site and linked from the list. The others are named as the hub names them.
Two roles appear in those documents. A Compliance Officer gives the final response to a complaint. A Data Protection Officer answers data requests within 30 days, at [email protected].
How the guides on this site are sourced and reviewed, and how AI tools are used, is set out in the editorial and AI-use policy.
Still to be supplied by BitOasis: the board and its committees, and the external audit firm.
- Terms and Conditions: see the summary of the terms of service
- Privacy Policy: see the privacy policy summary
- Risk Disclosure: see the risk disclosure statement
- Complaints Handling Procedure: see how to make a complaint
- Code of Ethics
- Conflicts of Interest Policy Statement
- Anti-Bribery and Corruption Policy Statement
- AML & Compliance Policy
- Whistleblowing Policy
- Leadership & Management
- Virtual Assets Assessment Framework
Source: BitOasis Legal and Compliance hub, read 6 October 2026.
Contact and complaints
- [email protected]
- Live chat
- On bitoasis.net and in the app.
- Help centre
- support.bitoasis.net
- Phone
- No support phone number appears on the BitOasis home, About or Security pages.
If you need to complain
BitOasis says it makes a first attempt to resolve a complaint within 3 business days and resolves it within 3 weeks. Its Compliance Officer gives a final response within 6 weeks, and never later than 50 days. A complaint that is still unresolved can be referred to VARA.
Every channel and official domain is on the page with contact details and official channels. The steps and time limits are in the BitOasis complaints procedure.
Check the licence yourself before you send any money.